Returns Policy

Goods may not be returned by the Buyer to the Seller without prior written agreement.
Any such goods must be returned accompanied by a goods returns note stating the Sellers advice note number and invoice number on which the goods were originally supplied.

Where a handling charge applies this will be notified by the Seller to the Buyer in writing prior to return of the goods.

Items manufactured specifically to a customer sketch/drawing cannot be returned unless the item has been manufactured incorrectly.

Should items be accepted back into stock we would charge a 25% restocking fee.

Items returned must be in “as new condition” and must not have been damaged in any way

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Ductmann Spiral Tube and Fittings are a leading manufacturer and supplier of: